Information Technology Administrator

Date posted

January 2023

Navasota, TX

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Who we are

Empact Engineering, LLC is a fast-growing, engineering firm in College Station, Texas, that embraces new and emerging technologies, is built on experience and is driven by excellence. Our innovative and core-values based culture has a foundation of quality customer delivery coupled with advancing leading-edge technologies and business solutions. Committed to attracting and retaining long-term team members by investing in professional development and providing rewarding opportunities, we hold ourselves to the highest level of standards in making our employees’ lives better as we serve our customers to meet their needs. We are unconstrained by the way things have always been done. We creatively approach every task and obstacle to find original solutions. Our varied backgrounds, experiences and expertise make us savvier problem solvers that drive better results.

What you will do

This position will be responsible for the maintenance, upgrades, and repair of all IT systems and infrastructure, including network hardware/software/connectivity, client workstations, and all other items connected to EMPACT-owned area networks. This position reports to and will work closely with the Director of Technological Innovation to design and deploy IT solutions. This position will also communicate with external partners and vendors to coordinate purchases, requisitions, repairs, etc. This position is a member of the Technology division and will report to the Director of Technological Innovation, and at times be expected to work with other team members to provide limited support for select software development efforts.

Your Key Responsibilities

  • Maintaining and keeping up to date all network and server equipment (firewall, NAS, switches, cabling, etc.)
  • Supporting end users by troubleshooting and resolving workstation issues related to operating systems, software, hardware, accounts, connections, and other aspects
  • Ensuring the security and privacy of EMPACT network systems and connected devices
  • Defining the specifications and purchasing of new computer systems and hardware
  • Maintaining up-to-date logs and records of company-owned devices
  • Supporting remote users with day-to-day technical issues or connection problems
  • Providing limited support outside of normal business hours to remediate emergency situations that may arise
  • Routinely adding and updating user account information in Microsoft 365 and Azure Active Directory

What you will bring

  • A bachelor’s degree in computer science, information technology, or related field is required.
  • A minimum of five (5) years of professional experience working in IT-related positions supporting end users and/or network infrastructure is required.
  • Certifications that are recommended but not required upon hiring are as follows: CompTIA (Net+ or Sec+), Cisco (CCNP or CCNA), Lean Six-Sigma (Green Belt or Black Belt), PMP, AWS (Cloud Practitioner or Associate Cloud Solutions Architect). Upon hiring, must get certified in CompTIA Net+ (or equivalent) AND AWS Cloud Practitioner within six (6) months of hire date (company paid).
  • Interpersonal skills, technical communication, Windows operating systems, Windows IIS 10, network troubleshooting, network security, Microsoft 365, Microsoft Azure Active Directory, basic batch scripting, and AWS (specifically EC2, S3, and Route 53)

Benefits we offer

  • Paid time off including paid holidays.
  • Employer supplemented health, dental and vision insurance.
  • 401k retirement plan with generous employer match.
  • Flexible Schedule.

Where we are

Navasota, TX

Commitment to workplace diversity

Empact Engineering, LLC is an equal opportunity employer and does not discriminate on the basis of race, religion, color national origin, age, sex, gender, sexual orientation, disability, or any other characteristic protected by law.

There's no "I" in "Empact"

Our community is all about teamwork. Everyone at Empact Engineering understands the importance of doing the right thing and helping others. We look for candidates that demonstrate strong character, ethics, and morals.If that’s you, then we’d love to hear
from you.

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